How to use 211 online

Visit the Washington 211 website (wa211.org): This website provides a comprehensive database of community resources in Washington State.

Image from Washington 211 site with a dropdown selected that says "Find Help."

2. When typing a search term, a dropdown list appears under the term. For more relevant and concise results, select the term that best matches the type of service you are seeking.

Dropdown menu from a search of the word "Food."

Helpful Tips for Successful Searching

3. Select the location that you want to search. If you have location service enabled on your phone or computer, the location will be automatically selected for you. If you leave the location field blank, it will include the entire state.

Search on Washington 211 titled "What do you need help with?" with a dropdown of locations.

4. You can search by service category by first selecting location and then clicking the link in the category list at the bottom of the page

Washington 211 search by service category.